Do you offer a layaway service?
We are pleased to announce that all of customers can now take advantage of tailored layaway plans! Perfect in the run up to Christmas for all those special gifts and presents for your loved ones. Perhaps you have fallen in love with one of our vintage treasures but just can’t afford to buy it right now. That’s where we can help. Our tailored layaway plans are perfect for those more expensive items – a 20% deposit (via paypal) will secure any item … we can then agree weekly, bi-weekly or monthly instalments (depending on the amount) that suit you.
So how does it work?
- Choose your item(s) and contact us before placing your order, that way we can work out the details (rates / running time etc)
- Please select “cash on collection” as your payment option via our website and write your paypal e-mail address in the in the comments at checkout
- Payment dates are relevant from the date of purchase, not from the first payment
- Item(s) will be marked as sold on the website so that no other customers can purchase the item
- Shipping charges will be added to the last payment and clearly marked on the invoice
Please note that the item will belong to seller and will not be shipped until complete payment (including postage has been paid). The item will be added to the website for sale if you fail to make payment on time or cancel the layaway plan. The 20% deposit is non refundable.
Is it possible to get some more information on a product?
Yes, that’s not a problem. Simply email us at [email protected] specifying what you need to know and we will send you as much information as we can.
I have a query, how can I get in contact with you?
You can make use of the contact us page, you can call us on 07712686099 or send us an email at [email protected]theart.co.uk. We are also contactable via Facebook and Twitter. My husband and I both work full-time so it may not always be possible to get back to you immediately. However, we do promise to comeback to you within 24 hours or sooner if possible.
My order is a gift – can you gift wrap it?
Please let us know if your purchase is a gift for someone. We are more than happy to giftwrap it for you and add a card with a message, at no extra cost. We will also ensure that the invoice is not included in the parcel, so no prices disclosed. Just let us know in the additional information section during the checkout process, including what you would like adding on to the card, when checking out!